Privacy Policy

1. Privacy Policy

Privacy Policy

Introduction
Ashraf Mislan Services respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or purchase our digital products.

Information We Collect
When you make a purchase or register on our website, we may collect the following information:

  • Full name

  • Email address

  • Mobile phone number

  • Purchase and transaction details

We do not collect or store any credit card, debit card, or e-wallet payment details.

How We Use Your Information
The personal information collected is used for the following purposes:

  • To process your purchase and deliver digital products

  • To provide customer support

  • To communicate important information related to your purchase

  • To send updates or promotional information related to our products (if applicable)

Payment Processing
All payments are processed securely through third-party payment service providers. Ashraf Mislan Services does not store or have access to your payment card or e-wallet information.

Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention
Your personal information will be retained only for as long as necessary to fulfill the purposes stated in this policy or to comply with legal and regulatory requirements.

Your Rights
You may request to access, update, or correct your personal information by contacting us using the details provided below.

Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be published on our website.

2. Refund Policy

Refund Policy

All products sold by Ashraf Mislan Services are digital products and are delivered electronically.

Due to the nature of digital products, all sales are final.
Once payment has been successfully processed and access to the digital product has been granted, no refunds, cancellations, or exchanges will be provided.

By completing a purchase on our website, you acknowledge and agree to this refund policy.

3. Shipping / Return Policy (Digital Product)

Shipping & Return Policy

Ashraf Mislan Services sells digital products only.
No physical goods will be shipped.

After successful payment:

  • Customers will receive an automated email containing access to the digital product or website access link.

  • Delivery is considered complete once access is provided.

As there are no physical products, returns, shipping, or exchanges are not applicable.

4. Business Address & Contact Details

Business Information

Business Name: Ashraf Mislan Services
SSM Registration Number: 202303286807 (SA0602382-A)

Business Address:
No. 10, Jalan Sijangkang 3/8,
Taman Sijangkang Indah 3,
Kampung Sijangkang,
42500 Sijangkang, Selangor, Malaysia.

Email: nakbelajar11@gmail.com
Phone / WhatsApp: +60105550302